Privacy Policy

At Emerit Bank, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services. By accessing or using our services, you consent to the practices described in this policy.

Information We Collect

  • Personal Information: We may collect personal information, such as your name, address, contact details, identification documents, and financial information when you open an account or use our services.
  • Transaction Information: We collect information related to your transactions, including account activity, payment history, and other details necessary for processing and maintaining financial records.
  • Device and Usage Information: We automatically collect information about your device, IP address, browser type, and usage patterns when you access our online platforms.

Use of Information

  • Providing Services: We use the collected information to deliver and improve our services, including account management, processing transactions, and offering customer support.
  • Personalization: We may use your information to personalize your banking experience, recommend relevant products and services, and provide targeted marketing communications based on your preferences.
  • Legal and Regulatory Obligations: We may process your information to comply with applicable laws, regulations, and industry standards, including fraud prevention, identity verification, and anti-money laundering measures.

Information Sharing

  • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT support, or customer communication platforms.
  • Legal and Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests, enforce our policies, protect our rights, and ensure the safety of our customers and the public.

Data Security

    We employ reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. We use encryption, firewalls, access controls, and regularly update our security protocols to safeguard your data.

Your Rights

    You have the right to access, correct, update, or delete your personal information held by Heritage Bank. You may exercise these rights by contacting our Customer Support team. We will promptly address your requests, subject to any legal obligations or legitimate business interests.

Cookies and Tracking Technologies

    We may use cookies and similar tracking technologies to enhance your experience, gather usage information, and provide personalized services. You can manage or disable cookies through your browser settings, but please note that some features of our services may be affected.

Changes to the Privacy Policy

    We may update this Privacy Policy from time to time. Any significant changes will be communicated through our website or other appropriate channels. We encourage you to review the policy periodically for any updates.

Contact Us

    If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact our Data Protection Department through: support@emeritb.com or click here to contact us.
Thank you for entrusting Emerit Bank with your financial needs. We are committed to protecting your privacy and providing you with a secure banking experience.